Privacy Policy

This document explains the terms under which Carreiro & Filhos collects, uses and processes the data and information of its customers through its applications.

Carreiro & Filhos ensures the privacy of its customers as well as the personal data submitted by them, in accordance with the General Data Protection Regulation (“GDPR”), being responsible for the website: www.carreiroefilhos.pt .

We ask you to read this Privacy Policy attentively and carefully, in order to clarify customers regarding the data collected, purposes of collection, treatment thereof and their rights.

This Privacy Policy applies to data collected and processed within the scope of customer interaction with the Carreiro & Children .

Collection of customer data

Carreiro & Filhos collects data from its readers through the following platforms:

• Customer registration on the Site;
• Subscription to newsletters on the Site;
• Customer contact via contact forms.

Identification and contact: name and email address, gender, telephone contact, and address. Whenever a customer registers or places an order.

List of purchased items: information on items that the customer has purchased in their reserved area (provided the site has this functionality).

Anonymous information: log of activity and navigation on the Site.

Minor Data
Carreiro & Sons does not knowingly collect (nor can it distinguish) data from minors under the age of 16. However, with the information that data from minors was collected, Carreiro & Filhos Comércio e Industria de Tintas, Ldª will immediately dispose of them.

Use of data collected

Carreiro & Filhos uses the data collected for the following purposes:

• Provision of its services to the customer;
• Provision of customer support;
• Compliance with contractual and legal obligations;
• Provision of information and content of interest to the customer;
• Improving the functioning of the Site, including content management and prioritization.

Data transmission

Carreiro & Sons does not transmit any data of its customers.

Rights of Data Subjects

Carreiro & Children have and can exercise the following rights regarding their personal data:

Right to Information – at the time of collection or processing, the holder of personal data has the right to be informed as to the purpose of the treatment, conditions of access and rectification and which data are mandatory and optional will be collected.

Right of Access – the holder of personal data has the right to access them, without restrictions or delays, as well as to know what information is available about the origin of the data, purposes of treatment and communication of the data same to third parties.

Right of Rectification – the holder has the right to demand that the data concerning him/her be accurate and current, being able to request its rectification at any time.

Right to Erasure – the data subject has the right to have their data no longer subject to treatment, be erased and eliminated, under certain conditions, in the event of:

• no longer necessary for the purpose for which they were collected;
• withdraw their consent or object to their processing;
• the data processing does not comply with the legal provisions.

Right to Limitation of Treatment – the holder of personal data has the right to have it limited only to what is essential for the purpose of treatment.

To exercise their rights, the data subject must send an email with their request to geral@carreiroefilhos.pt.

Data Retention Period

The data collected are subject to treatment for the period strictly necessary to achieve the specific purpose of each one.

The identification data of registered customers and the list of purchased items are kept as long as their relationship with the customer is maintained, so they will remain until the customer proceeds to delete their registration on the Carreiro & Children or, at the limit, until the expiry of the data retention periods established by law.

For the purposes of commercial transactions and compliance with legal billing obligations, data will be kept for the period legally established for compliance with legal obligations, as well as for contesting legal situations and for as long as they remain.